August 2, 2018 at 3:forty nine pm My daughter was in town for the take a look at, and on her way in this article she incorporates a leak in her 2014 Ford Taurus Minimal. so i went online and appeared up tires and selling price, identified Firestone Firehawk AS, so I produced the appointment at Brooklyn Center location and drop the vehicle off. when it was time to select it up her car or truck I had been informed that we couldn't utilize the coupon on All those aren't there brand tires. so i named to two other firestone shops and was informed that i could utilize the coupon and they're firestone brand name tires and to deliver the car in and they could get it done now.
January 8, 2016 at 9:02 am I dropped my auto off towards the Firestone in Columbia, MD 21044 over a Saturday Morning to acquire my five,000-mile oil change as soon as each month plus a fifty percent. I had requested the overall Supervisor, who was subbing in for purchaser service rep. to possess the technician Check out my rear tire on the driver as it was managing reduced on air. I'd purchased the tires from Firestone Formerly and wanted to know if there was a nail within the tire in order that I can have it adjusted. The General Manager designed Be aware of it over the service sheet. I went to choose up my automobile the next day after they experienced service my motor vehicle. I check with The client service rep. did the technician Examine my tire, he said “Certainly.” That was an LIE!! I went to tug my automobile up into the side of the entrance and advised The client service rep to examine the tire stress. He straight away apologize to me and claimed, “I don’t know why they didn’t Test it.
Right now, the mechanic had mentioned to my spouse that there may be was a achievable Laptop challenge; they have been having a tough time examining the pc. Obtaining currently experienced many constructive encounters with Firestone, we took the mechanic’s phrase, and stuck what, in his impression, necessary to be mounted in order for the car for being place again to the street. That didn't involve the above stated computer problem.
They had identified black chunks in my radiatormore than likely this was The top gasket that melted when it overheated….much like the manager advised me the very first working day I referred to as him! An additional signal was the white smoke popping out of the tailpipe when it overheated the second time! They Finally did a examination which must have been carried out the initial working day they serviced my car and explained The pinnacle gasket now desired replaced which they cannot do! Then so as to add insult to personal injury they want me to pay for them $100 for your tow right after my birthday and my car or truck have been ruined! And guess what? I nevertheless really need to fork out the $665.21 that I put on my Firestone charge card to the thermostat and hoses which i certain wouldn't have authorized experienced I regarded it had been The top gasket…which I Actually feel transpired the next time it overheated! Oh AND due to the fact I have refused to pay for the $one hundred tow fee I really need to hold out until eventually upcoming Wednesday because the supervisor had a Dying within click here for info the family and will not be back again until then and the acting supervisor can perform nothing at all until finally he returns on Wednesday! Now I have to acquire a journey to choose my disabled brother to his physician’s appointment on Tuesday simply because I haven't any vehicle!! I almost certainly must complete the car and I even now must pay back the maintenance bill!!
I refrained from driving till I had to generate the thirty miles into city to get them safely changed.. ONLY being explained to. “oops, our miscalculation, sorry bye”
April twenty, 2018 at 2:forty two pm Just experienced my tires replaced there very last week. When I picked my truck up there was tire lube all over the rims. Not a large deal. Just after washing my truck now I observed scratches all around the rim and a huge gouge in one of several rims. I called and spoke with Invoice and he put me on hold to obtain the store manager.
November twenty five, 2014 at 11:56 am I've file a criticism for your 3rd time, and I’ve nevertheless haven’t take care of this issue going on 4 months now. I do trust that someone will investigate this situation and be able to make a choice that would be the correct one. I should tell you how sadden I'm to have already been dealing with this issue for four months. All I’ve seasoned is how firestone has been looking to look at this web-site persuade me that my car was not managing in the slightest degree when I brought it in. The truth of your matter is, Check Out Your URL my auto was RUNNING providing I kept my foot around the pedal, now how did I get to in which I am right now; I DON”T KNOW.
When the vehicle was set around the carry I had been revealed which the oil sensor was leaking incredibly badly. I used to be really disappointing. Mind you I have not had any oil problems with my car or truck at any time! I generate a luxury sedan and acquire very good treatment of it. I expressed this to Isaac and he was again defensive.
Your own company promise is “purchaser service, good quality goods, and vehicle treatment remedies for your personal motor vehicle.” I feel that this assure was not offered to me like a shopper, and has nonetheless YET to be website link produced. At this time my partner And that i come to feel forced into service along with you, as We've got presently invested our time and cash into your services, we happen to be advised that 1 of the branches was the route explanation for the computer difficulty Using the automobile, and now we're continuing to attend on a component that has been requested by your Middletown area.
And if you consider to have it correct or generate a criticism it falles on deaf ears.So that you all must consider down your grievance web site or your comments website page.Simply because you all is not going to reply to any factor 256 690 XXXX ph.
Quaint, beachy cottage wanting a little bit TLC.Broken closet doorway in master, ceiling fan didn't operate in gazebo, cigarette butts left in ashtray in gazebo & front and back lawn needed to be mowed. Having said that, this location fulfilled our will need of the fenced garden for our canines.
I wish to share my expertise for the Firestone Total go to this web-site Vehicle Treatment in Hillside, Illinois. My boyfriend hit a control while trying to transform which damaged my rim. However, my auto was shaking so I necessary to get this cared for immediately. The only store which was open was this place considering that most places are closed on Sundays. I arrived to this area all over ten am and was Talking with Chris. I educated him of your situation and he said it absolutely was an 4 hour wait around ahead of he would have the ability to look at my motor vehicle. I knew I would need to wander dwelling since this was destined to be an extended wait. Chris was good ample to offer a cost-free code to Uber so I wouldn’t really have to wander dwelling.
April 26, 2015 at seven:38 am Yesterday I used to be at prices corner in Wilmington Delaware Firestone acquiring an internal and outer tie rod together with the sleeve replaced for they might do an alignment . Anything switch out high-quality except the place are there dwelling preserving . There have been comprehensive hand grease hand prints everywhere in the hood bumber and fenders.
Base line is that Andrew was great, and thus far I just like the tires. As for currently being operate as knowledgeable establishment, far from it. The Manager was NOT handy, and he didn’t even speak with me about the problems. His actions during the entrance counter and waiting around spot arguing very loudly wasn't how a manger ought to manage a condition. At time of purchase, Andrew informed me that if I didn’t such as Firehawks after 30 times Permit him know and he would put me in something else.